Renee's Royal Valet - Limos, Coaches, & Trolleys

We used the trolley for our wedding, and had a lot of fun. It was an easy way to tranport our bridal party from ceremony, pictures to reception site. The trolley also had a "balcony" off the back get pictures and wave. We toasted champagne and it was a blast!

The Trolley we rented from Renee's Royal Valet for our wedding was perfect. The driver showed up as scheduled (even arrived early), was professional, courteous, fun and willing to go anywhere to make our day special. The Trolley itself was fantastic. We looked at the trolleys at other companies and found them all to be old and somewhat run-down. Renee's Trolley looked practically brand new. Everything was clean and looked great. It even had heat, which was needed on our wedding day. Best Trolley company in the Twin Cities. Thanks again!!

I would highly recommend Renee's for any limo service. Our driver was very patient with us when my flower girl had a melt down about not being able to come in the limo. He got us to our locations for pictures and even went around the long way so we would have more time to relax and have a drink. I will be using them again!

driver was great. was a great time

We used Renee's recently for our wedding. The driver did not pull into the right area and I was forced to walk through dirt and mud as it had been raining all day. Some of our wedding party ended up having to go back to the hotel and we had to go get them (the hotel is located in the parking lot of where our reception was), and asked the driver if that was ok (which he agreed to but told us to provide him with directions). We asked if he would be able to hear us from the back seat and he said yes. The driver ended up missing the turn to continue on the road we needed to be on, and when we yelled at him to turn around he did not even awknowledge us and just kept driving. My maid of honor had to give him her cell phone with GPS to get us back. Now tell me, this is 2010 why do driver's not have a GPS in their vehicles?? I am appalled. Because of this, we ended up not being able to do any extra pictures and had to go straight to the reception. When we complained of the service and refused to pay the $650 they wanted for an hour long ride in the wrong direction the manager at Renee's was extremley rude and sided with his driver. I've been in customer service my entire life and if I ever treated a customer like that I would loose my job in a heart beat. Save yourself the time and trouble and go to another reputable transportation service.

Renee's Royal Valet (RRV) performed flawlessly on the day of our wedding and in the days leading up to it.Four days before our wedding, my fiance and I decided we would like to have the bridal party with us in the limo and had wanted to upgrade. My fiance called and had no issues with upgrading, they even called me because they had some questions about colors and timing of when the limo should arrive (lol, fiance referred them to me, he didn't want to screw anything up).I didn't quite know what time they should arrive at the end of the ceremony to drive us around before the reception, and they went through the timing of everything (when the ceremony started, what type it was etc...) to make sure they were standing outside before the guests started leaving to kind of "show off" a little. We didn't know where we wanted to go until we were in the limo and our driver (can't remember his name for the life of me) knew exactly where we were talking about. He gave my fiance his cell phone number to call so we could call him when we wanted to leave (he had to park a block or so away while he waited). When one of the bridesmaids forgot her purse in the limo, we just called and he drove back, and then drove away to wait again.He did not get lost at all on the way to the reception venue and was very professional and courteous to both myself, fiance, and our bridal party (opening doors, nice tux, etc...).The limo itself was amazing, seemed brand new and up to date with the sound and light system.I would definitly recommend Renee's Royal Valet to anyone that is looking for a wonderful/worry free time on their wedding day.

Renee's was great! They were fun to be around on the day of our wedding and made sure everything went smoothly leading up to and during the event!

We were happy with our choice of transportation! We loved that the driver was on time and took the time to take us to all the locations that we had planned.

The limo was alot of fun, very fancy, and the driver was very nice! I think limo prices are way too high!!