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Lancer Catering

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Caterers

Phone: 651-290-9864 
1255 Trapp Road, Eagan, MN 55121
 
Overall Rating
4.0 out of 5.0
Quality of Service:
4.2/5.0
Responsiveness:
4.2/5.0
Professionalism:
4.2/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.9/5.0
 
31 Total Reviews
 
Janna and Court
Wedding: 10/7/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Lancer Catering is the official caterer of the MN Zoo, so we were forced to use them for our reception. At first we were very nervous as the tasting did not go as well as hoped. It was a brand new chef and he ordered the wrong cut of pork. However, they were completely apologetic and even schedule a second tasting with us to ensure that we were happy. Our coordinator, Heidi, was wonderful. She was very responsive to all of our questions and concerns. They were very flexible in accommodating our guests with allergies or special meal requests. The food the night of the reception was amazing!! Everyone was raving about how good everything tasted. The staff was very responsive and helpful the night of the reception. The only downside is that they are pricey when it comes to beverages (alcoholic and non-alcoholic). They are also very limited on what they will offer as far as house wines, so you end up spending a lot of money buying a case of wine to get what you want. In the end, we were extremely pleased with them and would definitely recommend them!
Lisa and Billy
Wedding: 6/11/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Lancer Catering was fantastic to work with and very professional. They were great with our ever changing needs and quick to respond. On the actual day, the entire staff was fantastic and kept asking what we needed and made changes on the spot for things that were inaccurate. The only reason they seemed 'inflexible' really isn't their fault, they were working under the constraints of como park. Their alcohol and food prices were a bit high, but the food was AMAZING.
BCD+BAD
Wedding: 5/6/11
4.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.5/5.0
We had our reception at Como Park Zoo & Conservatory Visitor's Center (Bullard Auditorium). The location itself was perfect and beautiful. Our guests loved the food provided by Lancer. Our only complaint was poor responsiveness from our assigned Lancer rep and her lack of knowledge related to services, etc. But in the end...our reception turned out perfect, it was just very frustrating during the planning process!
cnichols
Wedding: 10/9/10
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
Excellent food- quite pricey though. We had a buffet and the food was warm and had plenty to go around. Staff was professional and easy going
Jen
Wedding: 8/7/10
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We had our reception at the Science Museum of Minnesota and everything was just perfect! I had number of guests tell me how amazing the food was! Kim was very helpful with making recommendations on how much of everything we would need and was very flexible with making changes to anything. We were able to drop off all of our favors and table numbers the day before and Lancer took care of setting everything out. The staff the day of was very friendly and professional.
Kelly
Wedding: 7/23/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
We had a great experience with Lancer Catering and Denise. She was great at getting back to me within a few hours with every little question I had. They were flexible with getting together with us to go over all the details as well. On the day of our wedding the service was great and very friendly to all of our guests. The food was great and they were accomadating to our a few of our guests who needed gluten free/allergy options. Como Zoo turned out to be the perfect place for our ceremony and reception and Lancer Catering provided excellent service and coordination to our day. I would recommend them to any couple getting married in the future. I didn't give them 5 stars for flexability because they were pretty strict on getting into the venue early to decorate so we had to hire out to do the decorating instead of doing it ourselves. I think most places are like this though. Overall beautiful place and space and we are so happy we chose this venue and Lancer Catering.
Callie and Nick
Wedding: 6/26/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
They provided our food at our reception site. It was delicious a lot of people commented on how good it was. They even bumped up the time for dinner since we finished the ceremony early.
Luvthesteaka&salmon:)
Wedding: 6/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Easy to talk to and offered great advice. Our sit down wedding dinner for 219 people was a feast. Our guests gave us many compliments on the delicious food. The service was seemless, prefessional, and everything you would want them to be. Is there another star? Can I give them 6? I would recommend them to anyone.Thank you Cheron:)
kiragermann
Wedding: 5/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our experience with Lancer Catering was excellent. We planned our wedding from out of state and were delighted with the help and support we received. The food was excellent and we were delighted with how beautifully decorated the reception room was on our special day...it exceeded our expectations. All of our guests had a wonderful time, food was superb, alcohol flowed and the Buttercream cake is unparalleled!!
Cathy
Wedding: 4/25/10
4.1 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.5/5.0
We held our reception on the porch at Como Park. The food was a bit pricy but excellent. I heard from many guests that it was the best food they had ever had at a wedding. I do not typically like cake and was not going to even have one, but Buttercream had reasonably priced cake that was also delicious. My only complaint about the entire experience was the sound system at Como Park did not work well, but that was not necessarily a reflection of Lancer Catering but of the venue itself.
Catarina
Wedding: 2/20/10
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Lancer was great! We were so happy with the food - outstanding! We heard from many of our guests that they'd never had better food at a reception. The staff were top-notch, from the coordinator to the wait staff everyone made sure that we had a great day - I didn't have to worry about a thing. Everyone was professional, flexible and just so accomodating, I definitely recommend Lancer to anyone looking for an easy, and happy, big day.
june1209
Wedding: 2/2/10
1.3 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
0.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
1.0/5.0
Couldn't believe how rude this catering company was (event coordinator in particular). Don't get me wrong, the food was incredible, but don't think you'll be treated as though this "special" day was anything more than just another buck to them. Communication between the Coordinator and the site manager was embarrassing. It's funny how when you find the perfect venue in the perfect location you get stuck with such awful service. Don't bother.
Sarah
Wedding: 12/20/09
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.5/5.0
I loved the service and food we got from Lancer Catering and would wholeheartedly recommend it to other couples getting married. The prices are about average for similar services at other venues in the area. I loves the location and had my dream wedding largely because of the assistance I got from Denise at the Como Park Conservatory. I loved it. The Hot Zones buffet was a big hit with all our guests!
Ted
Wedding: 6/12/09
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Glad we got to work with their coordinator.Made everything much easier for us and we where very comfortable with decisions.The food was great at our reception and I'm sure everyone enjoyed it too.
Colleen
Wedding: 12/31/08
3.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
4.0/5.0
The food was great! Wonderful serving staff, they made my husbands grandpa a special salad because of allergies. The rep that we went through was completely unprofessional, rude and not really willing to give very good customer service. Very disappointing when you are planning your big day but the actual serving staff was very polite and nice. They were also very very expensive but the food was great!
Falafelqueen
Wedding: 12/28/08
2.2 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
2.5/5.0
Value for Cost:
1.5/5.0
Flexibility:
2.0/5.0
We would not have used this vendor if we didn't have to. We chose to use the Marjorie McNeely conservatory for both the ceremony and the reception. It was more convenient because we had so many out of town guests. Unfortunately we had to use Lancer Catering and we were very disappointed with the meal. We had a plate of rancid hors d'oeurves being served and the staff pulled the food while people were still eating. The staff cut into our top tier and the food was super expensive. $25 for a bottle of sparkling cider you can get for less than $4 at the grocery store.
Jamie
Wedding: 8/8/08
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
Our reception was held at Edinburgh USA, so we had to use Lancer for catering services. I think they are a little over-priced on some things, but everything from the food, decorations to their staff was excellent. During the dance, they put out a little table with refreshments and our guests could help themselves. Even though they were a headache to work with sometimes, if I had to do it over again, I'd still go with Edinburgh USA and Lancer. They came through in the end.
Katie
Wedding: 6/7/08
2.5 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
1.5/5.0
Flexibility:
1.0/5.0
Terrific food. Good service. But they nickel and dime you for everything. $2.50 for a glass of fountain soda. Ridiculous.
Maria and Erik
Wedding: 5/10/08
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Lancer catering had the best food I have ever had at a wedding and are partnered with Buttercream cake which is amazing. They are very flexible and not pushy. They make sure everything is the way you want it.
Shiba
Wedding: 5/10/08
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
My husband and I used Lancer Catering for Como Conservatory. They were extremely professional, the event space was beautiful and the food and service was exceptional. I would recommend them for any social or wedding event.
 
 
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